{"id":2409,"date":"2019-02-14T14:56:54","date_gmt":"2019-02-14T14:56:54","guid":{"rendered":"https:\/\/assist.com.co\/?page_id=2409"},"modified":"2026-02-25T15:27:29","modified_gmt":"2026-02-25T15:27:29","slug":"soporte-tecnico","status":"publish","type":"page","link":"https:\/\/assist.com.co\/en\/soporte-tecnico\/","title":{"rendered":"Technical support"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section et_pb_section_parallax preset--module--divi-section--default\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-section-0\" style=\"background-image:url(https:\/\/assist.com.co\/wp-content\/uploads\/2019\/02\/fondo-soporte-tecnico2.png)\"><\/span><\/span><div class=\"et_pb_row_0 et_pb_row et_pb_row_1-4_1-2_1-4 et_block_row et_block_row_1-4_1-2_1-4\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_1_4 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><h1><\/h1>\n<h1>TECHNICAL SUPPORT<\/h1>\n<\/div><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 class=\"heading-title\" style=\"text-align: left;\">You can report any Technical problem through the following Form <\/h1>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-size: 20px;\">You can also report any type of incident to the following numbers:<\/span><span style=\"font-size: 20px;\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>432 2360 Ext: 312 or at<\/h2>\n<h2>number <b><span style=\"font-family: Arial;\">302 242 7100<\/span>.<\/b><\/h2>\n<p>\u00a0<span style=\"font-size: 20px;\">Contact us to receive advice, answer questions or help you with what you need.<\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"https:\/\/assist.com.co\/en\/terminos-y-condiciones\/\" target=\"_blank\">See Terms and Conditions<\/a><\/div><div class=\"et_pb_contact_form_0 et_pb_contact_form_container clearfix et_pb_module et_flex_module\" data-form_unique_num=\"0\" data-form_unique_id=\"7067d836e5cc6b8d0df5f1ee01accc26\" id=\"et_pb_contact_form_0\"><div class=\"et-pb-contact-message\"><\/div><div class=\"et_pb_contact\"><form class=\"et_pb_contact_form et_flex_module\" method=\"post\" action=\"https:\/\/assist.com.co\/en\/wp-json\/wp\/v2\/pages\/2409\" data-trp-original-action=\"https:\/\/assist.com.co\/en\/wp-json\/wp\/v2\/pages\/2409\"><div class=\"et_pb_contact_field_0 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"nombre\" data-type=\"input\"><label class=\"et_pb_contact_form_label\">Name<\/label><input type=\"text\" name=\"et_pb_contact_0_nombre_0\" id=\"et_pb_contact_0_nombre_0\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"nombre\" placeholder=\"Name\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_1 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"empresa\" data-type=\"input\"><label class=\"et_pb_contact_form_label\">Enterprise<\/label><input type=\"text\" name=\"et_pb_contact_0_empresa_1\" id=\"et_pb_contact_0_empresa_1\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"empresa\" placeholder=\"Enterprise\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_2 et_pb_contact_field et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\" data-id=\"correo\" data-type=\"input\"><label class=\"et_pb_contact_form_label\">Mail<\/label><input type=\"text\" name=\"et_pb_contact_0_correo_2\" id=\"et_pb_contact_0_correo_2\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"correo\" placeholder=\"Mail\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_3 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"tel\u00e9fono\" data-type=\"email\"><label class=\"et_pb_contact_form_label\">Phone<\/label><input type=\"text\" name=\"et_pb_contact_0_tel\u00e9fono_3\" id=\"et_pb_contact_0_tel\u00e9fono_3\" class=\"input\" data-required_mark=\"required\" data-field_type=\"email\" data-original_id=\"tel\u00e9fono\" placeholder=\"Phone\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_4 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"cargo\" data-type=\"input\"><label class=\"et_pb_contact_form_label\">Position<\/label><input type=\"text\" name=\"et_pb_contact_0_cargo_4\" id=\"et_pb_contact_0_cargo_4\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"cargo\" placeholder=\"Position\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_5 et_pb_contact_field et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\" data-id=\"descripcion_soporte\" data-type=\"text\"><label class=\"et_pb_contact_form_label\">Description<\/label><textarea name=\"et_pb_contact_0_descripcion_soporte_5\" id=\"et_pb_contact_0_descripcion_soporte_5\" class=\"et_pb_contact_message input\" data-required_mark=\"required\" data-field_type=\"text\" data-original_id=\"descripcion_soporte\" placeholder=\"Description\"><\/textarea><\/div><input type=\"hidden\" name=\"et_pb_contactform_submit_7067d836e5cc6b8d0df5f1ee01accc26\" value=\"et_contact_proccess\" \/><div class=\"et_contact_bottom_container\"><div class=\"et_pb_contact_right et_pb_contact_field\"><p class=\"clearfix\"><span class=\"et_pb_contact_captcha_question\">9 + 6<\/span> = <input type=\"text\" size=\"2\" class=\"input et_pb_contact_captcha\" data-first_digit=\"9\" data-second_digit=\"6\" data-required_mark=\"required\" name=\"et_pb_contact_captcha_7067d836e5cc6b8d0df5f1ee01accc26\" autocomplete=\"off\" \/><\/p><\/div><div class=\"et_pb_button_wrapper\"><button type=\"submit\" name=\"et_builder_submit_button\" class=\"et_pb_button et_pb_contact_submit\">SEND<\/button><\/div><\/div><input type=\"hidden\" id=\"_wpnonce-et-pb-contact-form-submitted-7067d836e5cc6b8d0df5f1ee01accc26\" name=\"_wpnonce-et-pb-contact-form-submitted-7067d836e5cc6b8d0df5f1ee01accc26\" value=\"88895e0119\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/2409\" \/><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\">You can write us to the mail<\/span><\/h1>\n<h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\">comunicaciones@assist.com.co<\/span><\/h1>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2409","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Soporte T\u00e9cnico - Assist Consultores<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/assist.com.co\/en\/soporte-tecnico\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soporte T\u00e9cnico\" \/>\n<meta property=\"og:url\" content=\"https:\/\/assist.com.co\/en\/soporte-tecnico\/\" \/>\n<meta property=\"og:site_name\" content=\"Assist Consultores\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-25T15:27:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/assist.com.co\\\/soporte-tecnico\\\/\",\"url\":\"https:\\\/\\\/assist.com.co\\\/soporte-tecnico\\\/\",\"name\":\"Soporte T\u00e9cnico - Assist 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