Find out how open source support can unlock the value of your teams
A recent Forrester research survey showed that 55% of companies are using 5 or more types of open source software, but 79% of them are struggling to offer real-time support. Some of the biggest challenges companies face with supporting their open source software are:
- Security and compliance risks
- Higher costs of using business licenses at scale
- Interoperability issues
- Integration with open source projects and technologies
- Lack of staff and skills
ADVANTAGES OF IBM OPEN SOURCE SUPPORT
Simplify troubleshooting
A single source of support and accountability for open source software issues helps reduce complexity
Reduce risk
Take a preventative and proactive approach to security and compliance issues
Lower costs
Reduce the cost of using commercially licensed software at scale
Improve productivity
IBM support services provide reliable support so your teams can spend less time fixing and more time innovating
Support for commercial open source software
1. IBM has been supporting open source for more than 20 years
2. Support solutions are available for Red Hat and SUSE portfolios
3. IBM technicians have obtained the main certifications in the sector
4. Premium support offerings are available, including proactive and predictive services
Community open source software support
1. Enterprise-class support for more than 150 community versions open source software
2. Support for common OSS running in the cloud or on x86, IBM Power, and IBM z Systems
3. IBM offers expert advisory services to help developers get answers to questions on topics such as interoperability, installation, and configuration, making your job easier.
